Privacy Policy – Pristine Auto Detailing (Hawaii)

Effective Date: [January, 2026]

1. Introduction

Pristine Auto Detailing (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, book services, submit forms, or communicate with us by phone, SMS, or email.

By using our services or submitting your information, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect personal information that you voluntarily provide when you:

• Book an appointment online, by phone, or in person

• Fill out a form on our website

• Request a quote

• Subscribe to updates, offers, or service reminders

• Contact us via phone, SMS, or email

This information may include:

• Full name

• Mobile phone number

• Email address

• Vehicle details (make, model, year)

• Appointment details

• Payment or billing details (processed securely via third-party providers)

We may also collect limited technical data such as IP address, browser type, device type, and website usage data.

3. How We Use Your Information

We use your information to:

• Schedule and confirm appointments

• Send appointment reminders

• Provide service updates

• Respond to customer inquiries

• Send promotional offers (only if you opt in)

• Improve customer experience

4. SMS Communications & A2P 10DLC Compliance

By providing your mobile phone number and opting in through our website, forms, booking system, or verbally, you consent to receive SMS text messages from Pristine Auto Detailing.

Message Types May Include:

• Appointment confirmations

• Appointment reminders

• Scheduling updates

• Customer service responses

• Service-related notifications

• Promotional or marketing messages (if opted in)

Message Frequency:

Message frequency may vary depending on your interaction with us.

Message & Data Rates:

Message and data rates may apply based on your wireless carrier plan.

Opt-Out Instructions:

You may opt out of SMS messages at any time by replying:

STOP — to unsubscribe
HELP — for assistance

After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt back in.

For additional assistance, contact us at:
📞 (808) 272-9864
🌐 https://hi.pristineautomotivedetailing.com/

5. Non-Sharing Clause (Carrier Required)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services (such as CRM platforms, SMS delivery providers, payment processors, or customer service tools) is permitted strictly for operational purposes.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

6. Cookies & Tracking Technologies

Our website may use cookies, pixels, or similar tracking technologies to analyze traffic and improve performance.

Users may disable cookies through their browser settings. Certain website features may be affected.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

Payment information is processed through secure, PCI-compliant third-party providers. We do not store full payment card data on our servers.

8. Data Retention

We retain customer information only as long as necessary to:

• Provide services

• Fulfill legal obligations

• Resolve disputes

• Enforce agreements

When no longer required, data is securely deleted.

9. Your Rights

You may:

• Request access to your personal data

• Request corrections

• Request deletion

• Withdraw consent to marketing communications

To exercise these rights, contact us using the details below.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date.

11. Contact Information

If you have any questions about this Privacy Policy or your data, contact:

Pristine Auto Detailing – Hawaii
Phone: (808) 272-9864
Website: https://hi.pristineautomotivedetailing.com/